1. User Right to Account & Data Deletion

In accordance with Google Play Data Safety Policy, the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA), users of Andolalabs MetroNome have the absolute right to request the permanent deletion of their account and all associated personal data at any time.

2. Option A: In-App Instant Account Deletion (Recommended)

If you have the Andolalabs MetroNome application installed on your Android or iOS device, you can instantly and irreversibly erase your account directly within the app:

3. Option B: Web Request Form (If App is Uninstalled)

If you have uninstalled the application or cannot access your mobile device, you can submit an account deletion request via email. Our team processes web-based deletion requests within 24–48 hours.

4. What Data is Permanently Deleted?

When an account deletion request is executed, the following data categories are permanently removed from our Firebase Authentication and cloud databases:

• Authentication Profile: User UID, email address, display name, and OAuth security tokens.
• Cloud Presets & Song Setlists: All custom rhythm presets, multi-section song arrangements, and stage setlists.
• Practice Telemetry: Historical practice logs, streak counters, BPM speed trainer logs, and heatmap records.

5. What Data is Retained?

Zero personal or identifiable data is retained. Anonymous, aggregated crash diagnostics (without IP or user identity) may remain in Google Play Console crash logs. If you made an In-App Purchase (Pro Lifetime Unlock), the purchase token is retained securely by Google Play Billing / Apple App Store for receipt validation and tax compliance.

6. Data Retention & Processing Period

In-app deletions take effect instantaneously. Web/email deletion requests are completed within 30 days maximum (typically under 48 hours), after which all personal records are purged from backups.